Shipping Information

At CLARO, we know you're looking forward to receiving your order. That's why we carefully prepare every package and work to deliver it safely and on time.

Delivery Coverage

We currently ship to all governorates across the Arab Republic of Egypt.

At this time, international shipping is not available.

Delivery Time

Orders are delivered within 2–5 business days after your order has been confirmed.

Please note that delivery times may vary during public holidays, promotional periods, or due to circumstances beyond our control.

Order Confirmation

To ensure a smooth delivery experience, every order is confirmed by our Customer Support team before it is shipped.

Please make sure your phone number and shipping address are correct when placing your order.

Shipping Fees

Shipping fees are calculated based on your delivery location and will be displayed clearly during checkout before you complete your purchase.

Payment on Delivery

CLARO currently offers Cash on Delivery (COD).

When your order arrives, you may inspect the package before deciding whether to accept or decline the order.

Delivery Attempts

Our shipping partner will make every effort to deliver your order.

If we are unable to reach you after multiple delivery attempts, your order may be cancelled.

Order Updates

You'll receive updates throughout the shipping process whenever available.

If you have any questions about your order, our Customer Support team is always ready to help.

Shipping at a Glance

Delivery Area	All Governorates in Egypt
Delivery Time	2–5 Business Days
Payment Method	Cash on Delivery
Order Confirmation	Required
International Shipping	Not Available