Your Privacy Matters
At CLARO, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly, securely, and transparently.
This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or place an order.
Information We Collect
When you shop with CLARO, we may collect the following information:
- Full name
- Phone number
- Email address (if provided)
- Shipping and billing address
- Order details
- Payment information required to complete your purchase
- Website usage information, such as pages visited and browsing activity
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Confirm your purchases and contact you regarding your order.
- Respond to customer service inquiries.
- Improve your shopping experience and website performance.
- Send updates, promotions, or newsletters (only if you choose to receive them).
- Prevent fraud and maintain website security.
Payment Security
Your payment information is processed through secure payment providers.
CLARO does not store your payment card details on its servers.
Sharing Your Information
We respect your privacy and never sell your personal information.
Your information is shared only when necessary with trusted service providers, such as:
- Shipping partners.
- Payment providers.
- Website and technical service providers.
All partners are required to protect your information and use it only to provide their services.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Improve website performance.
- Understand how visitors use our website.
- Provide a better shopping experience.
You can disable cookies through your browser settings at any time.
Data Protection
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate information.
- Request the deletion of your personal information where applicable.
- Opt out of receiving marketing communications at any time.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our services or legal requirements.
Any updates will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, our Customer Support team will be happy to assist you.